Eucalyptus Jar Candles 26 oz

I am a very customer; my orders always have no less than 4-6 large Montana jars. My last order which contained my Blackberry and Ginger. I could hardly smell the candle. I called your Customer Service and a very nice gentleman assisted me . I did not return it…as I live in Colorado. He said to light my other one for a couple of days and then go back to the Blackberry Ginger. I still could not smell it. Therefore; it is being burned with very little throw..,