6 x 6 Unscented White Pillar Candles

the candles all melted more than 70% in six hours of burn time.

Advantages: Light was good while it lasted.

Disadvantages: melted down the core and out the lower sides; thus filling up the vessel that held it. Very odd.

Reply: It sounds like what happened is that the liquid wax pool on the top got too close to the edge and started running over the side. Once that happens the candle burns very quickly because the wax is flowing out of the pool.

Your candle cracked the first night we used it and filled the glass votive that we placed it in with melted wax. We were busy entertaining guests and did not notice it until most of the candle was expired.

Advantages: Great looking

Disadvantages: Very poor quality. If this was simply a case of getting a faulty candle I would think you would send us a replacement at no charge.

Reply: I'm sorry you had an issue burning the candles. There should have been an instruction sheet included with your candle that also had this link which explains how to best use our candles if they are burned inside a hurricane. https://keystonecandle.com/blog/3-wick-candle-candle-carved-not-cracked/