My item has just shipped and will arrive early next week; but I would like to commend Keystone Candles for its excellent customer service. My family uses quite a number of candles as we eat dinner with candles every evening. Normally we use beeswax tapers, but I thought it would be fun to use bayberry throughout the winter. Keystone had a very nice product, and a good price, and helped me every step of the way, even though I was a bit demanding. I recommend Keystone Candles wholeheartedly.