Home :: Customer feedback

Reviews

Most useful first | Newest first  
3080 results found
Show results 326 - 350
Jan 9, 2018
Fantastic candles, superb service. This is now my candle store for life.

Advantages: Drip free, high quality, beautiful

Disadvantages: None
Loading...Was the above review useful to you? Yes (1) / No (0)
Apr 1, 2016
Great customer service! Delivered on time

Advantages: Correct order, packaged securely, candle size and colors all from one location at a fair cost

Disadvantages: No
Loading...Was the above review useful to you? Yes (1) / No (0)
Oct 12, 2016
All candles were the correct color and looked great!

Advantages: Great color selection and thickness

Disadvantages: None
Loading...Was the above review useful to you? Yes (1) / No (0)
Dec 28, 2020
My order was placed on 11/29/20 but was not shipped. I emailed for status with no response on 12/8. I emailed again & left a nasty voice mail on 12/20/20 explaining that I was expecting my product for my table Christmas decor & that they took my money on 11/30. Then wouldn't you know, my order was shipped on 12/20, the day I called & complained. Which leads me to believe my order would have never shipped if it wouldn't have been for my phone call. Now I must add that once it was shipped, I received it in a couple of days.

Advantages: Problem solved.

Disadvantages: Shipping department failed to ship my package. And shipping was very expensive.
Loading...Was the above review useful to you? Yes (1) / No (0)
Dec 13, 2013
We use the candles on our communion table so they are lit every time there is a church service. The candles are very even burinig with no drips. The 12 inch size last us about three services. They would last longer but our poikcy is to replace them when they burn down to about 6 inchesi high.

Advantages: Obviously one of the dvantages of purchasing our candles from Keystone is the cost savings compaired to what we would pay at a retail store, even with the shipping cost. Because of the cost savings, we are able to buy a years supply at a time.

Disadvantages: no disavantages.
Loading...Was the above review useful to you? Yes (1) / No (0)
Feb 23, 2014
Very nice candles, quick shipping, well packed

Advantages: did not drip, used for a wedding

Disadvantages: none
Loading...Was the above review useful to you? Yes (1) / No (0)
Dec 26, 2016
I love the black candles, I have ordered them before. This order however I was disappointed in. The candles arrived tightly packed in the box. When I started to pull out several candles I realized they were bent. When I put them in a candle holder they were definitely not straight. I was disappointed.

Advantages: Dripless,
.

Disadvantages: Not straight.
Loading...Was the above review useful to you? Yes (1) / No (0)
Jan 20, 2015
Great product for the money
Loading...Was the above review useful to you? Yes (1) / No (0)
Nov 29, 2019
I'm so glad I discovered Keystone Candles. They have candles of every type and just about every color I would ever need. I do most of my entertaining at holiday time and use taper candles in wall sconces as well as on my dinner table. Every length, every color. An incredible selection to choose from.

Advantages: The candles are always shipped very promptly.

Disadvantages: None that I can think of.
Loading...Was the above review useful to you? Yes (1) / No (0)
May 29, 2015
Everything was fine and the price was reasonable.

Advantages: Like supporting a central PA company.

Disadvantages: Took a little longer to arrive than I expected. I'll make sure to allow plenty of time for delivery.
Loading...Was the above review useful to you? Yes (1) / No (0)
Dec 27, 2016
I had been looking for these candles for a long time and I finally came across this website. The color is just what I wanted and I wouldn't hesitate to order from Keystone Candle in the future.
Loading...Was the above review useful to you? Yes (1) / No (0)
Mar 3, 2016
I thought the packaging would be prettier. It is just a glorified shoebox with a bunch of candles in it. Love the poem, but I thought that, too, would have more decoration to it. I was hoping each word about what color candles you used would be highlighted in that particular color. But, at least the candles are of excellent quality.

Advantages: I didn't need to shop around for the right colors. They were all packaged in the one box.

Disadvantages: Shipping costs are always so outrageous. I could have almost bought another set with what I paid for in shipping. That is why I don't do a lot of on-line ordering unless there are specials on shipping.
Loading...Was the above review useful to you? Yes (1) / No (0)
PeaceLoveJoy about  Wedding Poem Candle Gift Box:
Nov 17, 2021
This is a great sentiment for young married people, but it would be great if you could make something similar for older people/those getting married later in life that are past child bearing years (yellow candle comment about babies) or those getting married a second time.
Loading...Was the above review useful to you? Yes (1) / No (0)
May 13, 2014
This is a perfect surprise gift for any bride to be. Always a hit at a shower!
Loading...Was the above review useful to you? Yes (1) / No (0)
May 17, 2015
Liked that everything came together.

Advantages: No shopping to find each individual color candle. Can't always find the right colors.

Disadvantages: Wished you would of offered the candlestick holders for the two different sizes of candles. Needed to have a question that said would you like to purchase the candleholders that go with the candles in the set? I would of purchased them just to save time. I did not want to have to figure out what size I needed. Also wished the candles would of been cut apart and that they would of come packaged differently. The navy candles have left navy wax on the dividing paper and the silver candles look like you purchased those from a store. I know it will be 25 years before they are used and they should be wrapped but they look a little tacky.
Loading...Was the above review useful to you? Yes (1) / No (0)
Andrea about  Wedding Poem Candle Gift Box:
Mar 11, 2016
This candle set is a perfect gift for wedding showers! It comes so beautifully gift-wrapped and the price is great...you couldn't put one together yourself, finding all the colors, at such a great price!

Advantages: Convenient, Very nice quality candles, Quick delivery
Loading...Was the above review useful to you? Yes (1) / No (0)
Amanda about  Wedding Poem Candle Gift Box:
Apr 21, 2016
This gift box is a beautiful collection of candles, with the traditional poem for the wedding shower. I was impressed at the hand crafted nature of the box, and the care of the packaging.

Advantages: Quality, craftsmanship, care

Disadvantages: None
Loading...Was the above review useful to you? Yes (1) / No (0)
Andrea about  Wedding Poem Candle Gift Box:
May 15, 2023
This was the perfect gift for my daughter’s wedding shower. I wanted something that would last a lifetime and the candles keep me in their lives through their 25th Anniversary!

Advantages: This was a very special gift because with an illness that may make me miss some of my daughter’s important memories with her new husband I wanted to give them something that would allow me to always celebrate with them! It was perfect! Delivered quickly in a beautiful box with a ribbon.

Disadvantages: Not really a disadvantage but should you purchase this set and poem you might want to add candle holders like I did! I found a beautiful crystal set at an estate sale and wrapped everything together!
Loading...Was the above review useful to you? Yes (1) / No (0)
louis about  9 inch Apple Pie Candles:
Oct 22, 2014
I gave them as gifts an everyone raved over the pie candles..will b ordering 6 more soon
Loading...Was the above review useful to you? Yes (1) / No (0)
Pat about  9 inch Apple Pie Candles:
Dec 28, 2014
You have the most wonderful products on line.

Advantages: I can mail them to my daughter who loves them from anywhere in the world practically ... and she is thrilled to pieces when she gets her packages from you all delivered.

Disadvantages: None..........wonderful and affordable and as a wise businessman once told me...."Don't get greedy. Make a reasonable, good product and make people feel like they owe you more for such a superior product and you will have a customer for life." Guess what?
You have a customer for life.....Pat
Loading...Was the above review useful to you? Yes (1) / No (0)
Angela about  9 inch Apple Pie Candles:
Nov 28, 2015
The candle is gorgeous! It really does look good enough to eat, and the scent is delicious! Great, fast service too!

Advantages: Just beautiful and really realistic looking. And the aroma is fabulous. Even before lighting the wick, the whole room smells as if I've been baking all day.

Disadvantages: Absolutely none.
Loading...Was the above review useful to you? Yes (1) / No (0)
Brandy about  9 inch Apple Pie Candles:
Nov 6, 2016
Smells as good as it looks!
Loading...Was the above review useful to you? Yes (1) / No (0)
Jamie about  9 inch Banana Pie Candles:
Oct 23, 2013
Looks very real and smeiis wonderful
Loading...Was the above review useful to you? Yes (1) / No (0)
louis about  9 inch Banana Pie Candles:
Oct 22, 2014
i rate a big #10...they are beautiful..will order more soon
Loading...Was the above review useful to you? Yes (1) / No (0)
Pattie about  Lavender Glow Bowl Gel:
Mar 16, 2016
Love the glow bowl. Bought it many years ago and packed it away but recently came across it and wanted a new scent. The original gel is still good from 10 years ago. Never dried out. New bottle of lavender smelled good but the bottle was about 2/3 the size and cost more than double. Smell fades much, much quicker than the original.

Advantages: Smells great, looks so cute in the bowl lit up. The vendor selling it was very nice.

Disadvantages: Smell fades quickly, much smaller bottle, cost has doubled.
Loading...Was the above review useful to you? Yes (1) / No (0)